Information we collect
When you contact us or request an appointment, we may receive your name, email address, optional phone number, business name, project details, preferred appointment date and time, timezone, and anything else you choose to provide.
Basic technical information may also be processed by our hosting provider to operate, secure, and diagnose the website.
How we use information
We use submitted information to answer enquiries, recommend services, arrange consultations, prepare proposals, maintain security, and operate or improve the website. We do not sell your personal information.
AI assistant
Messages sent to Siny are processed through Google Gemini to generate replies and organize appointment details. Do not include passwords, payment-card information, government identifiers, health information, or other sensitive data in the chat.
Email and service providers
When you confirm an appointment request, contact details and appointment information are sent through Brevo so confirmation emails can be delivered to you and SYNK STUDIO. We may also use hosting and administration providers, including Firebase, where necessary to operate the website.
Retention and security
We retain enquiries for as long as reasonably needed to respond, manage a potential client relationship, meet legal obligations, and resolve disputes. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may ask to access, correct, or delete personal information we hold about you, subject to applicable law and legitimate retention needs. You may also choose to contact us directly by email instead of using Siny.
Updates and contact
We may update this policy as our website, providers, or legal obligations change. For privacy questions or requests, contact mail2synk@gmail.com.